Westcliffe Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds19
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-08-05
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People talk about how staff take time to understand each resident as an individual. They notice the smaller details — learning about family situations and personal preferences. The atmosphere seems to help residents form friendships with each other too.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-08-05
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2023 inspection. This domain covers training, care planning, nutrition, and healthcare access. The published report does not include specific findings about dementia training content, care plan quality, food provision, or GP access arrangements. A Good rating means inspectors were satisfied at the time of the visit.Is this home caring?
The Caring domain was rated Good at the June 2023 inspection. This domain covers how staff treat residents, whether dignity and privacy are respected, and whether residents are supported to maintain independence. The published report does not include direct inspector observations of staff interactions, resident testimony about how they are treated, or specific examples of dignity being upheld.Is the home responsive?
The Responsive domain was rated Good at the June 2023 inspection. This domain covers activities, individual engagement, end-of-life care planning, and how well the home responds to complaints. The published report does not include specific examples of activities offered, individual engagement for residents who cannot join group sessions, or how end-of-life wishes are recorded and respected.Is the home well-led?
The Well-led domain was rated Good at the June 2023 inspection. A registered manager (Mrs Michelle Patricia Murdoch) and a nominated individual (Mr Simon David Hodgkinson) are named in the registration record. The published report does not include specific findings about management visibility, staff culture, how feedback from residents and families is acted on, or how the home governs quality and safety over time.
Source: CQC inspection report →
What the evidence base says
Westcliffe provides residential care for people over 65, with specific experience in dementia care. For residents living with dementia, the home's smaller scale seems to help people feel more settled. Staff work to understand each person's individual needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westcliffe Care Home was rated Good across all five inspection domains, which is a positive foundation. However, the published inspection report contains very limited specific detail, observations, or resident testimony, so most scores sit in the 50-69 range reflecting present but unverified evidence rather than richly documented practice.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People talk about how staff take time to understand each resident as an individual. They notice the smaller details — learning about family situations and personal preferences. The atmosphere seems to help residents form friendships with each other too.
What inspectors have recorded
Families find the staff approachable and helpful when they have questions or concerns. There's a sense that the team are responsive to what residents need.
How it sits against good practice
If you're considering care options in Nottingham, visiting Westcliffe could help you get a feel for whether it's the right fit.
Worth a visit
Westcliffe Care Home, at 78 Shelford Road, Nottingham, was rated Good across all five inspection domains at its last inspection in June 2023. The home specialises in dementia care for adults over 65 and has a named registered manager and a nominated individual, which provides a clear leadership structure. A Good rating across every domain is a positive signal, and the home has maintained this standard across both recorded inspections. The main limitation here is that the published inspection report contains very little specific detail about what inspectors actually observed, heard from residents, or found in records. That means this report cannot tell you with confidence what daily life looks, feels, or sounds like for your parent. On a visit, ask to see last week's actual staffing rota (not the template), ask how many permanent carers work the night shift, and spend time in a communal area watching how staff interact with residents when they think no one is paying close attention.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Westcliffe Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff take time to learn what matters most
Dedicated residential home Support in Nottingham
When you're looking for care in Nottingham, finding somewhere that feels right can take time. Westcliffe Care Home offers residential care for people over 65, including those living with dementia. Families describe a place where staff are approachable and residents seem settled in their surroundings.
Who they care for
Westcliffe provides residential care for people over 65, with specific experience in dementia care.
For residents living with dementia, the home's smaller scale seems to help people feel more settled. Staff work to understand each person's individual needs and preferences.
“If you're considering care options in Nottingham, visiting Westcliffe could help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Westcliffe Care Home was rated Good across all five inspection domains, which is a positive foundation. However, the published inspection report contains very limited specific detail, observations, or resident testimony, so most scores sit in the 50-69 range reflecting present but unverified evidence rather than richly documented practice.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People talk about how staff take time to understand each resident as an individual. They notice the smaller details — learning about family situations and personal preferences. The atmosphere seems to help residents form friendships with each other too.
What inspectors have recorded
Families find the staff approachable and helpful when they have questions or concerns. There's a sense that the team are responsive to what residents need.
How it sits against good practice
If you're considering care options in Nottingham, visiting Westcliffe could help you get a feel for whether it's the right fit.
Worth a visit
Westcliffe Care Home, at 78 Shelford Road, Nottingham, was rated Good across all five inspection domains at its last inspection in June 2023. The home specialises in dementia care for adults over 65 and has a named registered manager and a nominated individual, which provides a clear leadership structure. A Good rating across every domain is a positive signal, and the home has maintained this standard across both recorded inspections. The main limitation here is that the published inspection report contains very little specific detail about what inspectors actually observed, heard from residents, or found in records. That means this report cannot tell you with confidence what daily life looks, feels, or sounds like for your parent. On a visit, ask to see last week's actual staffing rota (not the template), ask how many permanent carers work the night shift, and spend time in a communal area watching how staff interact with residents when they think no one is paying close attention.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Westcliffe Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Westcliffe Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff take time to learn what matters most
Dedicated residential home Support in Nottingham
When you're looking for care in Nottingham, finding somewhere that feels right can take time. Westcliffe Care Home offers residential care for people over 65, including those living with dementia. Families describe a place where staff are approachable and residents seem settled in their surroundings.
Who they care for
Westcliffe provides residential care for people over 65, with specific experience in dementia care.
For residents living with dementia, the home's smaller scale seems to help people feel more settled. Staff work to understand each person's individual needs and preferences.
Management & ethos
Families find the staff approachable and helpful when they have questions or concerns. There's a sense that the team are responsive to what residents need.
The home & environment
The home keeps its interior spaces well-maintained, and there's a garden where residents can spend time outdoors when the weather's nice. These outdoor areas give people options for activities and fresh air.
“If you're considering care options in Nottingham, visiting Westcliffe could help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
